Enlarge / Will this screen break before we finish our review? (credit: Scharon Harding)
The Dell XPS 13 Plus laptop released this year was billed as the fancier version of one of the most well-known thin-and-light laptops, the Dell XPS 13. The XPS 13 didn't necessarily need a fancier version, but added features like a capacitive touch function row and support for a higher wattage CPU gave Dell enough justification to produce a new SKU carrying the "Plus" moniker. Ironically, though, early versions of one of the highest configurations of the XPS 13 Plus have a problem that's surprising for a laptop with its background.
A Dell representative confirmed to Ars Technica today that an "early batch" of Dell XPS 13 Plus laptops with OLED screens "may become loose because of problems with the third-party adhesive used." The issue was reported on yesterday by The Verge.
According to the rep, "only a small number of screens will detach" from laptops of the impacted batch. Dell wouldn't provide an exact number of units affected, but the laptops in question seem to include the first XPS 13 Pluses sent out to reviewers and early purchasers. Dell's rep said that once the issue with the adhesive was discovered, Dell corrected its production process, so other units should not be affected. Units with LCD-LED screens are unaffected, Dell said.
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Enlarge / Will this screen break before we finish our review? (credit: Scharon Harding)
The Dell XPS 13 Plus laptop released this year was billed as the fancier version of one of the most well-known thin-and-light laptops, the Dell XPS 13. The XPS 13 didn't necessarily need a fancier version, but added features like a capacitive touch function row and support for a higher wattage CPU gave Dell enough justification to produce a new SKU carrying the "Plus" moniker. Ironically, though, early versions of one of the highest configurations of the XPS 13 Plus have a problem that's surprising for a laptop with its background.
A Dell representative confirmed to Ars Technica today that an "early batch" of Dell XPS 13 Plus laptops with OLED screens "may become loose because of problems with the third-party adhesive used." The issue was reported on yesterday by The Verge.
According to the rep, "only a small number of screens will detach" from laptops of the impacted batch. Dell wouldn't provide an exact number of units affected, but the laptops in question seem to include the first XPS 13 Pluses sent out to reviewers and early purchasers. Dell's rep said that once the issue with the adhesive was discovered, Dell corrected its production process, so other units should not be affected. Units with LCD-LED screens are unaffected, Dell said.
Read 6 remaining paragraphs | Comments
August 31, 2022 at 10:07PM
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